Right of Withdrawal
NUNIVIA — Digital Family Products · Last updated: 19 May 2026
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email).
You may use the attached model withdrawal form for this purpose, although it is not mandatory.
You may also declare your withdrawal using the withdrawal function provided on our website: Withdraw from contract → If you use this option, we will promptly confirm receipt to you on a durable medium (by email).
To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Special notes on digital content and digital services
Digital content (guides, downloads)
For contracts concerning digital content not supplied on a tangible medium (e.g. guides, online courses, downloads), the right of withdrawal expires prematurely if we have begun performance of the contract after you have expressly consented to us beginning performance before the end of the withdrawal period, you have confirmed your acknowledgement that you thereby lose your right of withdrawal, and we have provided you with this confirmation on a durable medium.
Digital services (course access, membership areas)
For digital services, the right of withdrawal may expire prematurely if the service has been fully performed after you have expressly consented to us beginning performance before the end of the withdrawal period, and you have confirmed your acknowledgement that you lose your right of withdrawal upon full performance of the contract.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it — or use our online withdrawal function.)
Start online withdrawal
Use our online withdrawal function — you will receive an automatic confirmation of receipt by email.
Withdraw from contract →Governing language version
This English text is a translation provided for your convenience. The German-language version of this right of withdrawal is the sole legally binding version. In the event of any discrepancy or contradiction between the German and the English version, the German version shall prevail.